Returns must be made within 30 days of invoice date. All returned goods are to be accompanied by a copy of the S.A.R. invoice on which the sale occurred. All returns made without a valid reason for return are subject to a 20% restocking fee. Returns will not be accepted if item is damaged, altered, or painted. Special order items are not eligible for return. Shipping damages or errors are to be reported to S.A.R. within 5 business days.

 

SHIPPING DAMAGES

Always inspect merchandise immediately before signing!

 

Visible Damage:

It is the responsibility of the consignee to note any damage on all copies of the freight bill.  Freight bill must be signed by the consignee AND the driver.

 

Concealed Damage:

• Keep box & packaging material.

• Take pictures of damaged merchandise and packaging.

• Contact carrier within 3 days of delivery and request inspection.

• Do not remove from premises before inspection is made.

• Retain copy of inspection report.